BISP & Ehsaas Payment 2025 Guide: How to Receive Your Payment Safely
If you are a registered beneficiary of the Benazir Income Support Programme (BISP) or the Ehsaas Program, you may be wondering how to receive your payment in 2025. This easy-to-follow guide explains all the official payment methods, the required documents, how to check your eligibility, and what to do if you face any problems.
Easy Ways to Collect Your BISP or Ehsaas Payment in 2025
The Government of Pakistan has made the payment process simple and safe. You can collect your money through one of the following official channels:
| Method | How It Works |
| BISP Payment Centers | Visit your tehsil-level payment center, complete biometric, and collect cash |
| Partner Banks (HBL / Bank Alfalah) | Use ATM or branch agent service after biometric verification |
| Authorized Retail Shops | Collect from approved shopkeepers using fingerprint verification |
| Mobile Wallets (JazzCash/Easypaisa) | Link CNIC with mobile wallet to receive money digitally |
| 8171 SMS Service | Check eligibility and payment status using your CNIC |
| 8171 Web Portal | View online status and confirmation using CNIC and captcha |
| BISP Offices | Get help with re-verification, complaint submission, or missed payments |
| BISP Helpline | Report fraud, deduction, or biometric issues at 0800-26477 |
Collecting Your BISP or Ehsaas Payment: Step-by-Step Instructions
Depending on where you live, you can use one of these approved options to collect your money:
1. BISP Payment Centers
Visit your nearest BISP Tehsil Payment Center and follow these steps:
- Bring your original CNIC
- Verify identity using fingerprint scanner
- Collect your full payment and printed receipt
2. HBL or Bank Alfalah ATMs
- Go to the ATM machine
- Choose “BISP / Ehsaas Program”
- Enter CNIC number
- Verify using fingerprint
- Withdraw cash
3. Authorized Retail Shops
In remote areas, go to BISP-approved shops:
- Present your CNIC
- Complete biometric verification
- Ask for a printed slip—don’t accept verbal confirmation only

Required Documents to Collect Your Payment
Before going to collect your money, make sure you carry the correct documents:
- Original CNIC (no photocopies)
- SMS confirmation from 8171 (if received)
- Payment slip or printout from the portal (if available)
Note: Without biometric verification, you will not receive your payment.
How to Check Your BISP or Ehsaas Payment Eligibility
Before visiting a payment center, it is important to check your eligibility and payment status. You can do this using SMS or the web portal:
Method 1: SMS to 8171
- Open your phone’s SMS app
- Type your CNIC number (no dashes)
- Send to 8171
- Wait for reply confirming eligibility and payment status
Method 2: 8171 Web Portal
- Go to 8171 Web Portal
- Enter your CNIC and captcha code
- Click “Submit”
- The screen will show if your payment is ready
Common Payment Problems and Quick Solutions
Here are some common issues faced by BISP beneficiaries and their official solutions:
- Biometric Not Matching
- Wash hands and retry
- Visit NADRA for re-verification
- No SMS Received
- Payment may not be released yet
- Check online or after a few days
- Illegal Deduction by Agents
- Report to BISP Helpline: 0800-26477
- Payments are free—no agent can deduct any amount
- Expired CNIC
- Renew from NADRA
- Update CNIC details at your nearest BISP office
What to Do If You Didn’t Receive a Payment SMS
If you didn’t get a message from 8171 but believe you are eligible:
- Visit the 8171 Portal and enter your CNIC
- If eligible, take a screenshot or print the result
- Bring it with your original CNIC to the nearest BISP Payment Center or HBL Konnect Agent
- You can also visit a BISP office for manual verification
Conclusion
The BISP and Ehsaas Payment System in 2025 has become much easier and safer for families in need. Whether you receive payments from a bank, ATM, retail shop, or mobile wallet, always make sure to:
- Check your status via 8171 or portal
- Bring your original CNIC
- Avoid giving extra money to agents
- Report any fraud or illegal deductions
This system is designed to empower deserving families and help them live with dignity and ease.
FAQs
1. What if my fingerprints don’t work?
If your fingerprint is not matching, wash and dry your hands. If it still fails, visit NADRA for re-verification, then return to the payment center.
2. Can I get my payment without the 8171 SMS?
Yes, as long as your CNIC is showing as eligible on the portal, you can collect your payment with your original CNIC.
3. What if my CNIC is expired?
You must first renew your CNIC at NADRA and then update your records at your local BISP office.
4. Who do I contact if my payment was deducted?
Immediately contact the BISP Helpline (0800-26477) to report the agent. Keep your printed slip or proof for complaints.
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